Introduction

At Hyperoverfluxelite, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you work with us on celebration concept and script development projects. We believe transparency builds trust, so we've written this in plain language that real people can actually understand.

When you contact us or engage our services, you're trusting us with your information. We don't take that lightly. This policy covers everything from initial consultations to project completion and beyond.

Information We Collect

We collect information that helps us create amazing celebration experiences for you. Here's what we typically gather and why:

We only collect information that's actually useful for providing our services. We don't gather data just to have it sitting around.

How We Use Your Information

Your information helps us deliver exceptional celebration planning services. Here's exactly how we use it:

• Creating customized celebration concepts and scripts tailored to your specific event
• Communicating with you throughout the planning process about timeline, revisions, and deliverables
• Coordinating with venues, suppliers, or other professionals involved in your celebration
• Sending you project updates, draft materials, and final deliverables
• Processing payments and maintaining business records as required by Taiwan business law
• Improving our services based on feedback and project outcomes
• Occasionally sharing relevant celebration ideas or seasonal inspiration (you can opt out anytime)

We never use your information for purposes unrelated to your project or our business relationship. Your celebration details remain confidential.

Information Sharing and Disclosure

We're pretty protective of your information. Here's when we might share it:

• With your permission: When you ask us to coordinate with specific vendors, venues, or family members for your celebration
• Service providers: Professional partners who help deliver your celebration (photographers, caterers, venues) receive only the information they need
• Legal requirements: If Taiwan law requires us to disclose information, though this is extremely rare in our business
• Business protection: To protect our rights or investigate potential fraud, but we'd inform you unless legally prohibited

We never sell your information to marketing companies or share your celebration details for any commercial purpose outside your project.

Data Security

We protect your information using industry-standard security measures. Our digital files are stored on secure servers with encryption, and physical documents are kept in locked storage.

We regularly update our security practices and train our team on data protection. While no system is 100% foolproof, we take reasonable precautions to keep your information safe from unauthorized access, loss, or misuse.

If we ever experience a security incident that affects your information, we'll notify you promptly and explain what happened, what information was involved, and what we're doing about it.

Data Retention

We keep your information for as long as it's useful and legally required. Typically, this means:

• Project files and communication records: 3 years after project completion for reference and business records
• Financial records: 5 years as required by Taiwan tax regulations
• Website analytics: 2 years to understand long-term usage patterns
• Marketing communications preferences: Until you opt out or we lose touch

After these periods, we securely delete or destroy your information. If you have concerns about how long we keep specific information, just ask.

Cookies and Website Technology

Our website uses basic cookies to improve your experience. These small files help us remember your preferences and understand how people use our site.

We use essential cookies for basic website functionality and analytics cookies to understand visitor behavior. We don't use advertising cookies or tracking technologies that follow you around the internet.

You can control cookies through your browser settings. Disabling cookies won't prevent you from using our website, though some features might not work as smoothly.

International Data Transfers

Your information is primarily stored and processed in Taiwan. Occasionally, we might use international services (like email providers or cloud storage) that process data in other countries.

When this happens, we ensure these services provide adequate protection for your information and comply with applicable privacy laws. We never transfer your information internationally without appropriate safeguards.

Children's Privacy

Our services are designed for adults planning celebrations. We don't knowingly collect personal information from children under 16 without parental consent.

If you're planning a children's celebration, any information about young guests is collected and used solely for event planning purposes and with appropriate parental consent.